Free Energy Advice Available by Phone in Derby & Derbyshire

Warmer Derby & Derbyshire (WDD) is a new free energy advice phone line for residents living in Derby & Derbyshire. The phone line offers impartial advice on fuel debt, issues with fuel bills, problems with meters, energy efficiency measures and behavioural change to cut energy use. In some case a follow up home visit is available. At the moment the scheme is particularly helping people to apply for Warm Home Discount (£410 off energy bills for eligible households) ahead of winter and to access funding for broken and faulty boilers to be replaced before autumn arrives.

WDD is a partnership between Marches Energy Agency and local authorities in the area. It is funded by the Energy Redress Scheme, which collects fines from energy companies that have breached rules.

If you or anyone you know might struggle to heat their home one winter arrives, call 0800 677 1332 or email